5 great Quotations about Public Speaking

 

be_still

“Be still when you have nothing to say; when genuine passion moves you, say what you’ve got to say, and say it hot.”

D. H. Lawrence

 human_speech

Human speech is like a cracked kettle on which we tap crude rhythms for bears to dance to, while we long to make music that will melt the stars.

Gustave Flaubert

 

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The Speaker catches fire looking at their faces.  His words jump down to stand in listener's places.

Langston Hughes

 

 

“The first sign of greatness is when a man does not attempt to look and act great. Before you can call yourself a man at all, Kipling assures us, you must "not look too good nor talk too wise.”

Dale Carnegie

 

 

In presentations or speeches, less really is more

Stephen Keague

Information Overload in the Internet Age

information_overload_internet

 

In the movie "He's Just Not That Into You," Drew Barrymore has a dialogue to this effect: And now, you have to go through all this just to get rejected by seven different technologies - it is exhausting!

This reflects the time we live in. Information age - Age of Internet, emails, cell phones with ever-increasing features! Information Overload or Infomania has Dictionary definition: a continual and excessive quest for acquiring and disseminating knowledge and information.

As per Wikipedia: Infomania is the debilitating state of information overload, caused by the combination of a backlog of information to process (usually in email), and continuous interruptions from technologies like phones, instant messaging, and email.

On an average, how many sources for News do we use? Newspaper, Radio, TV, News web sites, Youtube, blogs, twitter, RSS feeds, the list goes on. most of the times, we get the same information from various sources. For communication, we use Email, Phone, IM, Text messages, Voicemail, Facebook, Myspace and so on. Not only that, we have multiple phones, email addresses and instant messengers.

Basex is a Research company for Knowledge economy issues and it has called "information overload" as the Problem of the year for 2008. Constant interruptions cost America around $650 billion dollars a year - that could have been the stimulus package!

One of the notions which comes out of all these technologies is that of multitasking. This is a typical office scenario. Any time there is a conference call, people get on the call, press mute button and start "multitasking". They may be replying to emails, reading other documents or even making a cup of coffee. When someone asks a question to a specific person, mostly the reply is: I am sorry, I was on mute. Could you please repeat the question? The phone has a mute button, we have discovered a 'deaf' button as well!

Another nuisance of emails at work is group emails. Someone sends out an email about a ball game to all employees at a site, for example. Thirty enthusiastic responders will 'Reply All' to say 'Count me In'. Five wise men will 'Reply All' to say please do not reply to all. And 4 geniuses will 'Reply All' to say 'Please remove my name from this chain'. You would have received 40 emails in matter of minutes. And if you have a beep or an envelope indicating 'You Have Got Mail', you would hate that feature and pull your hair.

There is a group called Information Overload Research Group and Nathan Zeldes from Intel is the chairman of the group. Nathan estimates "the impact of information overload on each knowledge worker at up to eight hours a week -- we loose one day out of 5!

On an average, a person gets 75 to 100 work emails a day, 50% of these are not relevant. We feel overwhelmed with where to look and what to do, how to find important information or tasks from the bulk - how to sort wheat from the chaff. Add to this the personal email pile -- spam, chain letters and recycled jokes, quotes and so on.

An example of home multitasking: TV is switched on with remote handy to flip channels, laptop is on lap, couple of IM windows are active, cell phone is right there.

Don't get me wrong. Each of these technologies has a great value to make our lives more effective and efficient. The email, chat, GPS, Internet, cell phone - these are all enablers. The fact that we can record a home video, review it on computer, send to family far away or upload on YouTube is really cool. The question is: How to deal with the issue of infomania?

First and foremost, take a stance and build some discipline:We are using the tools, not being used by them.

  • Just because it is possible, you should not be reachable to everybody all the time.
  • When you need to focus on something, turn off your cellphone, don't pay attention to incoming mails. In fact, incoming email indicator can be turned off forever.
  • Allocate chunks of times for email checking and replying. Handle each piece of information minimum number of times.
  • Politely decline meeting requests where you have nothing to gain or contribute.
  • Do not take your computer or work email device during vacation.
  • DO NOT subscribe to every news/blog/RSS feed service.
  • And lastly, meditate to regain your focus.

 

To conclude, Information revolution and information overload is going to continue in 21st century. In order to leverage this revolution for better, we need to pick and choose. And, we need to ask ourselves at the end of the day. week, month -- Are we adding value to our lives and our world? Or, are we getting exhausted coping with the technology created by others?

Bina Mehta is an IT professional with over 18 years of experience. She holds PMP certification from Project Management Institute. She serves as President of FairOaks Toastmasters Club and has achieved Competent Communicator. Her interests include Reading, Writing, Problem Solving, Public Speaking, Yoga

9 Attitudes of Successful Business Owners

entrepreneur

 

Your attitude that you show up with each day has a lasting impact on your behavior that affects your outcomes. A person's attitude is an expression of their mindset at any time and in any given situation. Your attitude represents a feeling that can be changed instantly or maintained for a lifetime.

Why is this important?

It is important to understand the attitudes of the most successful business owners so you can emulate them and move your business forward.

Let's begin.

1) Success Business owners are passionate about the success/value they can create. Unsuccessful ones are more passionate about watching people on TV live out their dreams in sports, movies shows etc. than actually going out and creating the life they want.

Action Steps:

Consider any major success story - what did they have in common?

· Passion for the value they could create.

· Ask yourself am I really passionate about my project?

· Is this passion sufficient to take me through all the ups and downs that I can expect in growing and scaling my business?

· If the passion is really not there - stop and rethink your next move carefully.

· As the old expression goes - "Don't climb your business ladder to only learn it is leaning against the wrong wall".

2) Successful owners maintain a positive mental attitude as a steady state condition. Unsuccessful ones have a mental state that changes and varies with outside circumstances.

Why is this important?

Many times in life you rise and fall to your level of expectations.

If you start with a Negative Mental Attitude you are likely to not fully apply yourself and get results consistent with your expectations.

Life is too short to be grumpy and you will attract other people who are also grumpy and will pull you down.

A positive mental attitude is not sufficient but it is a requirement to succeed.

Action Steps:

· Change your attitude right now by focusing all your thinking on what you are grateful for.

· You cannot maintain two completely different thoughts in your mind at the same time.

3) Successful owners are hyper consciousness about what they are thinking and their attitude at any given point in time. When they feel their attitude turning towards the worse they take massive evasive action to change their attitude since they know their attitude determines their altitude in life. Unsuccessful Business owners allow their emotions derived from their environment to run unchecked. They pay little attention to what they are thinking about and emotionally move with the current. Unsuccessful Business owners are not in control of their mental state.

Action Step:

· Take time at multiple points during the day and ask yourself: "What are my thoughts and feelings on ________ (the most pressing issue for you right now).

· Journal those thoughts and then analyze why you think the way you do.

4) Successful Business owners understand the importance of understanding the root of fear so they can eliminate it before it impacts their attitude. Successful Business owners have an abundance-oriented attitude and believe there is more than enough for everyone. Unsuccessful ones never get to the root of their fears and correspondingly their attitude is impacted. Unsuccessful Business owners have a scarcity-oriented attitude and believe that the pie is only so big - for them to prosper someone must suffer.

Action Steps:

· Write down a list of what you are fearful of.

· Separate the fears into two columns.

· Those that are rational with real consequences and those that are not rational without real consequences.

· For example jumping out of a perfectly good airplane to sky dive is a rational fear - you could die.

· Speaking to a group of 1000 industry peers at a conference is an irrational fear.

5) Successful Business owners have a can do attitude and focus on what they want irrespective of the odds. Unsuccessful ones allow the statistics of others to shape what they believe is possible and often settle in life.

Action Steps:

· Write down very clearly what you want and why you want it.

· Now go deeper and ask the question why again - you will soon discover your internal core motivation and it is this motivation that you need to harness to drive you through to achieve what you want.

· Pay no attention to the Nay Sayers and those that tell you why the odds are against you - they have already given up on their dreams and consider themselves to be "practical".

6) Successful Business owners maintain an attitude of true collaboration and cooperation with others because the notion of competition while important is not the primary focus. Successful Business owners preoccupy their mind with offering incredible service as a way to differentiate themselves and be selected by the market. Unsuccessful Business owners believe that competition is the primary focus and their attitude is they must beat their competitors into the ground. Unsuccessful Business owners preoccupy their mind with how they can hurt the competition and by accident win new customers.

Action Step:

· Develop the ideal customer journey path for your client.

· Vividly imagine how a district and delightful experience can be crafted to meet your customer where they are to help them get to where they want to go.

· Focus 100% on the customer problem and anticipating their needs because you understand them so well.

7) Successful Business owners maintain a balanced attitude and seldom allow events in life to be taken personally. They look at life's events objectively and are careful with the labels they use. Unsuccessful Business owners love to assign labels to everything and often get very excited because they take everything personally.

Action Step:

· Exercise your intellectual asset of Perception - whenever you examine a new idea - turn it over in your mind to see things from all perspectives.

· Be very careful before you assign a label to something as being "good" or as being "bad" because these choices impact your thinking downstream.

· For example if you lose a key customer and associated this as a "Terrible Loss" you cut your mind off from understating why they left and what can be done to improve the customer experience to:

· retain the rest of your clients and

· To innovate your service to attract more clients.

8) Successful owners maintain an attitude rooted in humility. Their inner self does not need this validation. Unsuccessful owners win so seldom that they want the whole world to acknowledge how great they are when it happens. Their sensitive inner self needs this validation

Action Steps:

· Objectively look at how you respond to wins and loses relative to your interactions with others

· Do you boast about your wins or are a quietly confident individual?

· Consider asking those that are very close to you this question and see what they say.

9) Successful Business owners maintain an attitude that is open to being wrong. Unsuccessful Business owners believe they are seldom wrong because they are so smart and accomplished

Action Steps:

· Make a list of mistakes you have made or were wrong about your business.

· Take a look at your financial statements and ask yourself this question again. If you struggle to see your weakness you will never address it or compensate for it through smart hires.

When you change your thoughts, actions and habits your whole life and business will change. To move you through this process, I regularly share ideas and strategies that you can implement today. One aspect of success is your career and business. Individuals who have joined early stage companies or decided to start their own company have created the majority of financial wealth. Click on http://www.RayStendall.com to watch a short video lesson about how you can drive profitable growth through building, marketing and selling products so you too can have the life you have always dreamed of.

Author:  Ray Stendall
Mr. Stendall is the President & CEO of Ray Stendall International, Inc. a San Diego-based consulting office. He is also the Publisher of Customer Engagement Magazine, Author, Activist, and board member of the Financial Policy Council.
Mr. Stendall works with small High Technology Businesses to Sell More, Save Time and Get Organized using Sales and Marketing Automation Systems and Best Practices. This approach allows his customers to make the process Acquiring and Retaining Customers easier and more predictable.