Of the 22 keys to a meaningful workplace, the one that
seems to stir up the most raw emotion is "self-identity" -- the
driving desire most people have to exert their individuality in
the workplace.
Since we're talking about differences, let's take a slightly
different approach with this column. Instead of pondering other
people's differences, let's address yours. And instead of me
doing all the writing, you can do some. I promise that the five
or so minutes you spend on this will be time well spent. Ready?
1. What unique knowledge do you bring to
the workplace? Pinpoint what you and you alone contribute in
the way of needed know-how. Jot down your top three
responses.
2. What are your special skills and
abilities? The key word here is "special" -- things that
only you possess, that help you turn an average job into
something magnificent. Again, write down your three biggies.
3. What about your style? In twenty words
max, describe how it's completely different from the many
other styles that surround you in the workplace.
4. Think about your interests. We're not
talking about passing fancies, but about your deepest
interests -- things you could explore and engage in for
hours and hours just because you find them so fulfilling.
Note that your interests and your skills might be worlds
apart.
5. Now for the grand finale: How do your unique
knowledge, skills, style, and deep interests benefit
your colleagues or external customers? What might be the
future benefits? Look back at your notes and come up with
some concrete ideas. If you draw a blank, dig deeper. Unless
you work for the Sisters of Charity, chances are your
colleagues won't fully appreciate your differences unless
they benefit from them in some way.
If this exercise seems a bit flat on the computer screen,
that's because, well, because you're working on a computer
screen. The solution? Hit the print button, take this article to
your next meeting, and use it to seed a conversation with
colleagues. You'll end up learning a lot more about the people
around you, and they'll learn more about you.
Please note that we're dwelling on knowledge, skills,
abilities, styles, and interests. There's no need to divulge
anything that involves law-enforcement officials and/or large
quantities of tequila.
Oh, and don't be surprised if the conversation gets stuck on
knowledge, skills, and abilities -- or KSAs, as they're labeled
in so many businesslike organizations. Styles and interests
always get the back seat, maybe because they're not spelled out
in job descriptions -- but more likely because KSASI would be
such a clunky acronym. Fair enough! Let's move the letters and
call it KASSI (rhymes with "sassy"). Such a lovely acronym! Now
there's no excuse for not having a conversation that covers all
the bases.
Of course, knowing more about yourself and your colleagues is
just a first step. You need to act on this information -- and
the sooner, the better.
If you've come to appreciate the fact that you're an awesome
facilitator, but facilitation opportunities haven't come your
way, go out and grab one. If all of your deep interests have a
creative bent but your day-to-day work involves mind-numbing
repetition, try to take on new activities or start looking for
an entirely new position that calls for creativity. In these and
all other situations, it almost always helps to talk things over
with a colleague or two. Who knows, your sounding board just
might point you to a ready-and-waiting opportunity.
Then there's the challenge of helping others. This is a tough
proposition because it requires empathy, diplomacy, and
sincerity -- all of which are seriously lacking in these sample
comments:
"Hey, Gina, I understand you're big into hang-gliding.
You sound like a real risk-taker. You're just the person to
hang-glide over to the CEO and tell her about the dismal
sales figures for this month."
"Sam, I didn't know you were so good with numbers! You
can have the honor of crunching the data from our 1,319
field reps -- or was it 2,319? Anyway, I'll have the crate
of paperwork shipped to your office. Actually, I think it's
two or three crates."
After sharing the findings from a type-style inventory:
"Wow, Chris, you have a really weird combination of
personality traits. Remind me to invite you to my next
party!"
The alternative? As you learn more about your colleagues'
know-how, skills, styles, and deep interests, take the
conversation one big step further by gently exploring how this
good stuff can be put to greater use in the workplace. There's
no need for a choreographed conversation between "boss" and
"employee." In fact, it works much better as an informal chat,
often between friends. So what about it? Is there someone close
by whose sense of self-identity needs your help?
ABOUT THE AUTHOR:
Tom Terez
is a speaker, workshop leader, and author of the book "22 Keys
to Creating a Meaningful Workplace." Visit him online at
BetterWorkplaceNow.com
and
TomTerez.com.
To contact Tom, use the
online form.
Copyright 2002 Tom Terez. All rights reserved.