Does it
feel like you spend all your volunteer time, or time at
the office in meetings? You know, the endless meetings,
the ones that frustrate everyone and accomplish little.
This is a common complaint among workers and volunteers,
of all types and levels. Does it have to be this way? I
do not believe so. Here are some guidelines for
conducting a productive and as short as is practical
meeting. Share these ideas with everyone you know who is
a victim of the meeting plague.
-
Have an exact (as
much as is practical) agenda for each meeting and
circulate it in advance, even if it is just an hour
or two before the meeting, circulate it. Let
attendees know the agenda for the meeting. Let them
know what you or the group expects from each person.
-
Have a moderator or
leader for each meeting. Rotate the position if
possible so all can see what is involved and can buy
in to a new meeting format. This rotation also keeps
one person from dominating at the expense of others.
-
Stick to the agenda.
Stray if needed at the end, during the “new
business” part of the meeting. Stay on task. If
people try to steer the discussion off task, tell
them you can discuss the errant issue later.
-
Set a time limit on
meetings. If well planned and well run, 1 hour can
handle most meetings. If everyone arrives informed
and prepared, meetings do not have to take hours. It
is a meeting, not social hour. Do not confuse the
two.
-
If you must have
longer meetings, treat them as a series of 1-hour
meetings, strung together. Stick to the agenda and
schedule for each hour. Move the meeting along. Stay
focused. Take short, timed breaks, between 1-hour
sessions.
-
If there is much
dissension in the group, have the dueling factions
meet and have them bring back their resolutions to
the overall meeting, or to the next meeting.
-
Do not let one
person or department dominate the meeting. Keep an
hourglass or timer on the meeting table. Tell
attendees they have a set amount of time to speak
and explain their position. Then, flip over the
hourglass, or start the timer. If someone runs over
a short amount, that is okay. If they appear to
think as they speak, privately ask them to prepare
better for the next meeting.
-
For emergency
meetings and for serious problems, take all the time
needed to thoroughly discuss the challenge or
situation without ruminating. Develop a plan of
attack. Detail the line of responsibility and
timetable for action.
-
Strive for a
relaxed, fun when appropriate, inclusive atmosphere.
As business consultant Tom Peters says, “Listen to
everyone. Ideas can come from anywhere.” Lead the
group in the right direction, based on the purpose
of the meeting. Avoid manipulation, attendees will
sense it. It will make them tense and it might cause
resentment.
-
Be grateful and
appreciative for input, ideas, and suggestions in
public. Correct and criticize in private. Share
acclaim with all involved. Accept the blame when you
have caused a problem.
-
Adapt these
guidelines to fit the personality of your group, if
you can. Do not try to impose a new format. Bring it
up as an agenda item at the next meeting. Meet with
the power players of the group before you announce
the idea to the group. If the main group members see
the need and benefit of a change, it will help to
get the format changed.
-
If you cannot get the group to consider a new
format, look at the group and honestly answer this
question. “Does this group accomplish its goals
using its current meeting format?” If it does, let
it be. If it does not and will not change, save
yourself some frustration and find another group to
serve if you can. If you can’t either keep searching
for a new format that works better, or accept that
you have no control or influence over the format and
work within it.
Now you have some
suggestions for improving the meetings you conduct or
attend. Once you find a format that works for the group,
only review it when you get off track. Every group is
different. Be fair in your assessment and open to
suggestions from others. Good luck!
Visit
http://www.hyperstress.com for more free articles,
reports and workbooks to help you regain control of your
life.
The
Institute for Stress Management & Performance
Improvement
|