How to turn painful feedback into a positive

NEW YORK - Whether it's a bad performance review or an unexpected scolding from the boss, negative feedback hits workers squarely in the ego.

It's never easy to hear that something is wrong with your work, your behavior or both. And maybe the criticism is unwarranted or unfair. But becoming angry or argumentative, which many people do, will only make matters worse.

Career consultants say there are ways to deal calmly with negative comments from the boss, and to turn painful feedback into a positive for your job and your career.

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