by Jim Rohn
Remember the master teacher once said 2000 years ago, "Unless you can become like little children, your chances are zero; you haven't got a prayer." A major consideration for adults. Be like children and remember there are four ways to be more like a child no matter how old you get…
Today, technology is enabling new capabilities and I see three trends which are recreating customer service in a new, more responsive, and economically efficient manner: transparency, tribes, and talent.
Heart Prints
Whatever our hands touch...we leave
fingerprints on.
On walls, on furniture, on door knobs,
dishes and books.
As we touch we leave our identity..
Oh please where ever I go today...
help me leave heart prints.
Heart prints of compassion,
understanding and love.
Heart prints of kindness and genuine concern.
May my heart touch a lonely neighbor...
or a runaway daughter...
or an anxious mother...
or perhaps a dear friend!
I shall go out today...
to leave heart prints...
and if some one should say...
"I felt your touch!"
Published by All Day Inspiration and Motivation
"The beginning is always today."
Mary Wollstonecraft
"Most people are too busy living life to ever put life in their living..."
-- Doug Firebaugh
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"Stress Management Masterclass" Program:
Mind Tools' Stress Management Masterclass shows you how to tackle at source the deep structural problems that cause stress in our working lives.
As well as teaching useful relaxation techniques, the program will show you how to win control of their jobs and careers, build positive relationships with powerful people and co-workers, and approach stressful situations with confidence and poise. These skills help you power their career forward at the same time that you learn to thrive under the pressures of a successful career.
"Everything you need you already have. You are complete right now; you are a whole, total person, not an apprentice person on the way to someplace else."
Wayne Dyer
"Keep your face to the sunshine and you cannot see the shadows."
Helen Keller
One of the worst mistakes you can make as a public speaker is talking too long. Not only will you send some folks to never, never land, you will make some of them downright mad. It doesn't matter if your entire speech was brilliant and the audience came away with information that will change their lives. If you talk too long, they will leave saying, "That speaker just wouldn't quit." Don't let this happen to you! Say what you have to say and sit down. Before you do, give them a well thought out closing.
Leverage: How to Get it and How to Keep it in any negotiation
by Roger Volkema
Leverage — the real or imagined advantage one holds — is the most important tool in a negotiation. Anyone who wants to consistently win at the negotiating table needs to master the art of gaining and maintaining leverage. This book helps readers maximize their negotiation skills by showing them how to recognize and use these often hidden trump cards.
Read more ... or go straight to Amazon
Tim was disappointed that his father didn't attend the last soccer game of the season, but he wasn't surprised. Tim was a mature 10-year old and he understood that lots of clients dpended on his dad, a lawyer, who had to work most nights and weekends. Still, it made him sad, especially since this year he won the league's most valuable player award.
One evening Tim got up the nerve to interrupt his father's work at home to ask him how much lawyers make per hour. His father was annoyed and gruffly answered, "They pay me $300 an hour."
Tim gulped and said, "Wow, that's a lot. Would you lend me $100?"
"Of course not," his father barked. "Please, let me work."
Later, the father felt guilty and went to Tim's room where he found him sobbing. "Son," he said, "I'm sorry. If you need some money, of course I'll lend it to you. But can I ask why?"
Tim said, "Daddy, I know your time is really worth a lot and with the $200 I've already saved, I'll have enough. Can I buy an hour so you can come to the awards banquet on Friday?"
It hit his father like a punch to the heart. He realized his son needed him more than his clients did. He needed to be there for his son more than he needed money or career accolades. He hugged him and said, "I'm so proud of you, nothing could keep me away."
Lots of parents are stretched to their limit trying to balance business demands and family needs. It's always a matter of priorities. But if we don't arrange our lives to be there for our children, they will regret it - and after it's too late, so will we.
This story is derived and adapted from one that was circulated on the Internet without attribution. The original source is unknown.
Michael Josephson
www.charactercounts.org
