“The core skill of innovators is error recovery, not failure avoidance.” (Randy Nelson, Pixar)

... where does our capacity to smile without reason exist ...

There's a nice poem by Valerie Cox circulating on the Internet about a woman who bought some cookies and a book at an airport and sat down to read and nibble while waiting for her plane. She soon noticed a man sitting next to her, who casually took a cookie from the bag.

The Cookie Thief

Although shocked and seething, the woman remained silent as the man, without the slightest sign of shame or gratitude, quietly helped himself, matching her cookie for cookie.

When there was one cookie left, she watched in amazement as he picked it up, smiled at her as if he were being gracious, and broke it in half. He ate one half and gave her the other.
Congratulating herself for maintaining her cool, she said nothing to this rude cookie thief, astonished at the nerve of some people.
Later, when she was settling into her seat on the plane, she rummaged through her purse and discovered the bag of cookies she'd purchased, still unopened.
The moral message is contained in the poem's closing stanza:
"If mine are here," she moaned with despair,
"Then the others were his, and he tried to share."
Too late to apologize, she realized with grief,
That she was the rude one, the ingrate, the thief.
Being sure is not the same as being right. Certainty without humility can lead to self-righteousness that distorts our view and understanding of the world and of people.
Humility doesn't require us to be equivocal or doubtful about our deepest convictions. What it asks is that we hold and advocate our beliefs without dismissing the possibility that others may be right instead.
This is Michael Josephson reminding you that character counts.
Michael Josephson
www.charactercounts.org



The recession, funding, staff savvy, and collections with range and depth were among the reasons that some libraries fared better than others. See how they did it.
Read more  => http://bit.ly/9ztbOe

Retreat or withdrawal brings the idea of weakness and defeat to mind. On the surface, it looks as if you are running away because you cannot handle a situation. But at times, you may have to make a planned retreat when faced with overwhelming odds to stage a comeback. A well-planned retreat is a prudent move with benefits that can help you on a personal and a professional level. Read on to find out what the benefits are.

http://bit.ly/bfjazd

Love this, Tim ...

I’m sorry but I’m starting to get frustrated. And I’m due for a rant anyway.

If you are making these mistakes in your presentations then you’d better stop. Or I’m going to walk out. Quietly so you won’t see me.

Or I’ll just slowly stop listening.

Until all I hear is a soft buzzing of the audio equipment in the back. And the sound of a few chairs squeaking due to other uneasy victims being sucked into the vortex.

I do a lot of presentations and I’m not here to say that I am a big-time speaker. With the best slides and the A-list type content.

Someday Perhaps.

But I am watching you. To see what I can learn from you.

And lately I have been watching a lot of presentations. Great for me actually. To compare the good, the bad and the ugly. And to push myself to get better.

So I’ve picked three mistakes that I’ve seen over the past weeks. Some at a few big events (hint, I am writing from Las Vegas. Attending the Blog World Expo). As they happen, these mistakes feel like a slowly building stomach sickness. But more than that? I feel really frustrated. That quality speakers would make these mistakes:

http://bit.ly/aSc1Sn

"There is only one thing more powerful than all the armies of the world, that is an idea whose time has come."

-- Victor Hugo



Despite pressure from the Sonoma County's civil grand jury, the library has refused to install filters on its Internet terminals for the second year running.
REad more =>  http://bit.ly/bXv0vq

Busting the Mehrabian myth
Can words really account for only 7 percent of the meaning of a spoken message? This short video animation puts 'Mehrabian's rule' under the magnifying glass and shows why it can't be true