Entries by bronwynr

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"I know quite certainly that I myself have no special talent; curiosity, obsession and dogged endurance, combined with self-criticism, have brought me to my ideas." -- Albert Einstein

How to create a service culture

If I had to pick one key to success for any business, it would be this: create a service culture. However, what many companies fail to realize is that a service culture is more than serving the customer. It's also about serving each other. A manager should make it clear to each employee: your job […]

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"Successful people make decisions quickly and change them slowly if and when at all."Napoleon Hill ………………………………………………………………………………………………. How to improve your memory in a snap? It’s never too late to use your memory capacity to its full potential. Learn the natural techniques and never forget an important event or a person’s name anymore.

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Engage your audience when you speak

From one of my favourite "gurus" .... How do you make your presentation more interesting to your audience? Perhaps the most important technique is to include them when you speak. You can choose your words to engage your listeners — or leave them out. If you leave them out, boredom is the probable result. In […]