Entries by bronwynr

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What If You Can?

Guest post by Anna Filipkowski. What are you avoiding right now? What dream have you put on hold because you think you're too old, too young, too broke, too busy or too out of shape? What opportunities have you missed because you were too afraid of failing, embarrassment, abandonment or rejection? Why is it that […]

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"The future is not a result of choices among alternative paths offered by the present, but a place that is created - created first in the mind and will, created next in activity. The future is not some place we are going to, but one we are creating. The paths are not to be found, […]

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The Outside-In Approach to Customer Service

Sarah Jane Gilbert interviewed Ranjay Gulati for HBS Working Knowledge ; Times are tough for many businesses, yet some are holding their own, even thriving. Best Buy, Cisco, Target, Starbucks, and Jones Lang LaSalle come to mind. How do they do it? According to a new book by Harvard Business School's Ranjay Gulati, it is […]

Your Brand is Being Created With Or Without You

Brands are dynamic. Customers use our products and services. They like or dislike their experience and they say so, publicly. This type of customer engagement directly impacts your brand. In this way, your brand is being created with or without you. You can't control it. What you can control is how you deal with it. […]

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"You are a product of your environment, so choose theenvironment that will best develop you toward yourobjective. Analyze your life in terms of its environment.Are the things around you helping you toward success ? Orare they holding you back?" -- W. Clement Stone …………………………………………………………………………………………………How would YOU like a RISK-FREE LIFE MAKEOVER?Let's be honest....We all have […]